Effective Date: Nov 18, 2023
At CCTV Guy, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By using CCTV Guy (CCTV Guy Online), you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: When you register for our services, contact us, or make a purchase, we collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, operating systems, and access times.
- Communications: We retain records of your communications with us, including chat logs and email correspondence, for customer service and quality assurance purposes.
2. How We Use Your Information
- Service Provision: To provide, maintain, and improve our services, including connecting you with experts and responding to your inquiries.
- Personalization: To tailor your experience on our platform based on your preferences and previous interactions.
- Communication: To send you updates, service-related notices, and promotional offers. You can opt-out of marketing communications at any time.
- Security: To detect, prevent, and address fraud, abuse, and other security issues.
3. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors and technical support services.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.
5. Your Choices and Rights
- Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails.
- Cookies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact the functionality of our website.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@cctvguy.online